Legal
Privacy Policy
This policy explains how Frontnd ("we", "us") collects, uses, and safeguards information when you enquire about a website or use SERV.
Last updated: 1 October 2026
1. Information we collect
We collect contact and intake details you submit, such as your name, email address, business details, and what you tell us the site needs to do. If you use SERV, we collect account and kitchen data needed to run collection orders, including menu and order information you enter. Payment is handled by Stripe. We do not store full card numbers. We also keep limited technical logs, such as device and log data, to operate the service.
2. How we use your information
We use this information to provide website projects and SERV, respond to enquiries, operate billing via Stripe, improve reliability, and meet legal duties.
3. Sharing and third parties
We do not sell personal data. Processors may include hosting, email, analytics if used, and Stripe for payments. They process data only to provide those services. We may also share information if the law requires it, or to protect our rights, users, or the public.
4. Data retention and security
We keep information while it is needed for the service and to meet legal duties. We use reasonable technical measures to protect it. No system is perfectly secure.
5. Your rights
Under UK data protection law you can ask to access, update, or delete personal data we hold about you. Contact info@frontnd.co.uk to make a request or ask how we handle your data.
6. Changes to this policy
We may update this privacy policy. When we do, we change the "Last updated" date above. If you keep using Frontnd websites or SERV after a change takes effect, you accept the updated policy.
7. Contact
Questions about this policy: info@frontnd.co.uk.